We're already contacted our DataCenter to fix our licence issues because this error on the licence provider side.
We appreciate your patience and understanding during this time.
We will be back very soon! - Thank you for your support.
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I subscribed and ordered your service. When I will receive my account and radio login details?
Your Radio access will be ready in 1 minute. You will receive all details automatically to your registered email account. Everything is automated so you will receive all details immediately.
What do you use? Shoutcast or IceCast?
We are using both stream backend. Thanks to IceCast 2 and the latest SHOUTcast 2 we can provide your stream up to 320Kbps Full HQ sound quality.
Your station controlled with IceCast 2 backend by default. If you wish to use SHOUTcast 2 or Icecast 2 KH backend please contact our Help team and we can change for you.
What is automation?
Automation makes your station run 24×7, when you are not online or none of your show hosts is broadcasting live.
Music Licence included with my subscription?
No. We do not provide any Music Licence. Every business / radio needs to register their own licence.
See: https://pplprs.co.uk/playing-music-legally/ also please read our Term and Conditions.
Is my payment information safe?
We use PayPal and STRIPE company to manage the payments. We never store your payment information and let Paypal and STRIPE take good care of it keeping it safe for you.
When I will receive my free Hosting and website template?
You will receive your free hosting and template registration info immediately after your purchase. This information will be included in your radio subscription confirmation email.
Can I cancel my subscription? How does the billing cycle work?
Yes! Anytime.
Please cancel your subscription before your next renewal. After renewal, we don’t make a refund because you started your new month. Please read our Terms and Conditions.
When you activate your station, a monthly billing cycle begins. On the same date next month, you will be charged the price of your plan for the month ahead. This continues as long as your radio subscription is active and broadcasting. As a station owner, you have full control of the billing on the station’s admin panel, including invoices & balances, plan details, and usage. You can cancel at any time.